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Frequently Asked Questions

RATES ARE QUOTED
Inclusive of VAT @ 15%
In South African Rands
Subject to availability

RATES INCLUDE
Accommodation
Full English breakfast

RATES EXCLUDE
All drinks and beverages
Curio shop purchases
Telephone calls
Government levy of R 4-60 per room per night (subject to change)

BOOKING TERMS
A 50% deposit confirms your booking / reservation.
All reservations must be guaranteed by a valid credit or EFT payment of deposit.
Quoted rates are subject to change without notice.
By confirming your booking with a deposit payment you are also accepting our terms and conditions as well as our cancellation policy.

CANCELLATION POLICY
10% of the total value of the reservation will be charged as an administration fee over and above the cancellation fees.
Cancellation Fees are as follows:
45 – 30 days prior to arrival – 25% of the total accommodation value
30 – 15 days prior to arrival – 50% of the total accommodation value
15 – 7 days prior to arrival – 75% of the total accommodation value
7 days or less prior to arrival – 100% of the total accommodation value

CHILDREN
We welcome children of all ages.
Children under the age of 2 years stay free.
If available, families with children will be accommodated in family units.
Babysitters and cots are available, pre-booking is necessary.
Please refer to Rate Sheet for Children’s Rates.

WHAT TO BRING
Comfortable walking shoes
Sun hat, sunglasses and sunblock
Cameras and binoculars
Light, comfortable clothing
Bathing suit
Warm jackets in winter (May –Oct )

ARRIVAL/DEPARTURE
Guests may arrive any time from 14h00
Rooms are to be vacated by 10h00

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